Frequently Asked Questions
Everything you need to know about your Laurel Bath House experience.
What is the standard shipping timeframe for orders?
We typically process and ship orders within 1-3 business days. Once shipped, standard delivery within the continental United States usually takes 3-5 business days.
Are your bath and body products cruelty-free?
Yes, at Laurel Bath House, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.
What is your return policy for personal care items?
Due to the hygienic nature of our products, we can only accept returns on unopened and unused items within 30 days of purchase. Please contact our support team to initiate a return.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping zones to more international locations in the near future.
How can I track my package after it has been sent?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.