Returns & Exchanges
At Laurel Bath House, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unused and unopened products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all seals are intact to qualify for a full refund.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.